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Privacy Policy

A legal disclaimer

This template is provided for general information only and does not constitute legal advice. Laws change and your specific processing may differ. Please review and adapt this policy to your operations and consult a qualified lawyer if needed.

Privacy Policy - the basics

This Privacy Policy explains how EXS Commercial and Trade Ltd., Co (“EXS”, “we”, “us”) collects, uses, shares and protects personal data when you visit our website, submit an RFQ/Contact form, communicate with us via email, WhatsApp or WeChat, or use our warehousing and logistics services.
We act as a Data Controller for website users and most clients under the UK GDPR (and EU GDPR where applicable).

What to include in the Privacy Policy

Who we are. , EXS Commercial and Trade Ltd., Co
What we collect. Identification/contact details; business and shipping info; website usage/technical data via cookies; communications; (if applicable) recruitment data.
How we use it & legal bases. To provide quotes and services (Contract); support and account management (Contract/Legitimate interests); legal compliance incl. VAT/EORI (Legal obligation); B2B marketing (Legitimate interests/Consent); security & analytics (Legitimate interests/Consent).
Sharing. With logistics/warehouse/IT partners, advisors, and authorities as needed. No data sales.
International transfers. Data may be transferred between the UK/EU and China under appropriate safeguards (e.g., SCCs) or adequacy decisions.
Retention. Contracts & finance: 6 years; general enquiries: 24 months; marketing: until unsubscribe/24 months inactivity; CVs: 12 months.
Your rights (UK/EU). Access, rectify, erase, restrict, object, portability, withdraw consent. Contact [EMAIL]. You may complain to the ICO.
Cookies. Essential cookies operate the site. Analytics/marketing cookies only with your consent. See our Cookie Policy for details.
Marketing. B2B updates by email; you can unsubscribe anytime.
Children. Not directed at children.
Security. We apply technical and organisational measures and will act on any required breach notifications.
Third-party links. Their policies apply when you visit them.
Changes. We may update this notice. Effective: 
Legal disclaimer. This notice is provided in good faith and should be reviewed for your circumstances.

 

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